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Important information on your holidays at the Eco hotel ramsauhof

Arrival, departure & cancellation conditions

Arrival & finding us:

In Ramsau am Dachstein, please follow the red traffic control system Number 501. This takes you directly via the Stierergraben to our address: Ramsau 220, the ramsauhof. If you are going to arrive after 6pm, please just let us know.

 

Please note that the rooms are available from 2pm on the day of arrival.

 

Departure:

The rooms need to be vacated by 11am on the day of departure.

 

Early check-in & late check-out:

Of course you may check in early or check out late, but please note that this is not free-of-charge and is only possible if the room is available.

 

Conditions for early check-in:

before 11am:     50% of the room price

11am - 2pm:     30% of the room price

 

Conditions for late check-out:

before 2pm:     30% of the room price

before 3pm:     50% of the room price

after 3pm:     100% of the room price

 

In case of early check-in or late-check-out, you may still make use of our included services!

 

Pets:

As our Eco hotel is suitable for allergy sufferers, pets are not allowed in our premises.

 

Simonlehner's Eco pleasures:

Please note that the following services are no longer included after 11am on your day of departure:

In case you have paid for the late check-out, of course you may use our services until departure.

 

Cancellation conditions:

If you cancel your reservation (and don't have a travel cancellation insurance) and we cannot find any replacement, we bill your for the following costs:

Cancellation until 30 days before arrival: 40% of the booked arrangement

Cancellation until 29 to 7days before arrival: 70% of the booked arrangement

Cancellation until 6 days before arrival: 90% of the booked arrangement

In case of non-appearance: 100% of the booked arrangement

 

Important: If we have to bill you cancellation fees, we will send you a voucher (the amount of which depends on the cancellation fees) for your next stay with us. This voucher can also be used by your family or friends.

 

Intolerances & allergies:

Please inform us about any food intolerances, allergies or any other requirements ahead of your stay with us.

 

In case you arrive later or leave earlier than agreed, we will charge the arranged room price.

 

Payment:

On your departure, we ask you to pay via the following payment methods: cash, MasterCard, Visa or cash card.

 

The Austrian General Terms and Conditions for the Hotel Industry apply in the ramsauhof: General Terms and Conditions for the Hotel Industry » 

Eco hotel Ramsauhof

Zimmertypen und Anzahl